- In‑stock items: Orders containing items that are in stock are typically processed and shipped within 24 hours.
- Non‑stock / backordered items: If there is an item with a shipping date that exceeds 7 days, we will contact you with updated delivery information. Within 24Hrs you can login to your order and you may choose to
- Edit or change your order
- Request partial shipment of available items
- Cancel the backordered item(s) if you prefer
- Changes may be possible after 24Hrs. Please contact us with your order number and changes to service@costcutindustrial.ca. If the items are not shipped we will do what we can.
If you have time‑sensitive requirements, don’t hesitate to get in touch with us before ordering to confirm availability and lead times.